Quality policy

Toper quality policy

Due to 60+ years of quality-focused working, Toper has ranked within 8 key brands of global coffee roasting industry. We pursue and update our quality policy, an integral part of our corporate and brand culture, pursuant to the latest developments and innovations.

Toper quality policy

Principles of conformity
  • Our management and production processes always comply with all related local and global legal requirements
  • We manufacture complying with all relevant national and international standards
  • We’re oriented to follow latest innovations and standards for continuous customer satisfaction
Customer centricity
  • We globally follow up-to-date relevant innovations and provide our customers with the advantages of latest scientific and technological developments
  • We manufacture and deliver on time complying with latest relevant standards
  • We continuously improve our quality at an optimum price
  • We provide continuous and sustainable customer services with latest technologies and improvements
Team perspective
  • We consider health and safety of our team members very important and provide safe working environment complying all local and international safety rules and regulations
  • We provide and execute up-to-date training programs to improve competence
Quality system
  • We improve and update our quality management objectives and tools according to recent developments regularly
  • We support and train our team members personally to adopt our quality policy and objectives perfectly
  • We implement relevant quality programs in order to keep our brand’s presence and development sustainable
  • We hold the dominant competitive position in global markets due to our uncompromising quality management to manufacture superior products at an optimum price
Environmental focus
  • Our supply and production processes fully comply with all relevant domestic and global environmental rules and regulations
Productivity and R&D
  • We use all resources efficiently
  • We use best supply management tools available in order to deliver maximum performance
  • We make space for every oportunity of collaboration with universities and closely collaborate in relevant projects
  • We take our R&D focused approach as a primary corporate value
  • We provide funds and resources for R&D regularly